About TouchBistro
TouchBistro is a point-of-sale and restaurant management platform designed specifically for food service rather than adapted from general retail. Its core is an iPad-based POS with a hybrid architecture that keeps working during internet outages, so staff can still take orders, send tickets to the kitchen, edit menus, and accept payments offline. Around the POS, TouchBistro offers tableside ordering, floor plan and table management, menu and staff management, and reporting and analytics, plus add-on modules for online ordering, reservations, a customer loyalty and marketing suite, gift cards, and integrated payments with hardware bundles. It is aimed at full-service and quick-service restaurants, cafes, bars, and nightclubs, particularly independents and small groups that want restaurant-specific features without the complexity of enterprise systems. TouchBistro has been in the market since 2010 and is used in tens of thousands of establishments processing billions of dollars in payments annually. It is sold as a paid monthly subscription starting with the POS software and scaling up through bundles that include hardware, payments, and the marketing and online-ordering add-ons; it does not offer a free tier or month-to-month plans, requiring an annual commitment. The company also publishes industry research and a diner-trends report each year, and it operates support and onboarding teams that help restaurants configure menus and hardware during setup.
